I first learned about the energy-saving power of levers when I worked as a crew member at Trader Joe’s.
Part of the job required lifting heavy “lugs” (or crates) of frozen food from the backroom freezer to the freezer area, and then take them back once the public-facing freezer had been stocked. It was heavy, heavy work I was ill-prepared to do well. Most of that wasn’t my fault, honestly, given that I’m a mere 4’10.5″ in height – smaller than most 12 year-olds.
Thank heavens I had a tool to help make the job easier.
You see, every crew member had training on how to use a mover’s dolly to carry heavy items – boxes, frozen lugs, and more – easily and safely. Many of these stacks weighed several times more than me, yet I was able to carry them around the store with relative ease thanks to this ingenious tool.
Fortunately, you can apply that same effort-saving power to your marketing.
Unfortunately, so many business owners think that in order to make more money, they need to increase their number of clients dramatically. While this is one way to grow a business, it’s not the only way.
According to Richard Johnson of the “Hidden Marketing Assets (HMA)” Program (of which I am a paid member), there are three ways to grow your business. These three ways act like levers on your business growth, allowing you to exponentially increase your business revenue without doing a large amount of work. (Note that Richard claims learned these three “growth mechanisms” from the great Jay Abraham, of whom he was a protege… which means you can bet that they work!)
So what are these three levers? They are to increase the number of leads your business has, increase the conversion rate of leads to clients, and increase the average value of each client.
The resulting formula looks like this:
What this formula means for you is that your current revenue is a mix of the number of leads you have, your conversion rate, and your average customer value. Increasing any one of these just a little could increase your business by 10%… 25%… even 33% in a very short period of time. Let’s see how that looks in more detail.
The first growth lever is to increase the number of leads your business sees. Whether you’re tracking it or not, your business has a certain number of prospects already in your database and adds a certain number each and every month. (Even if that number is, currently, zero.) This number is your starting point.
For the sake of easy math, let’s keep the example simple. Let’s say you’re running a basic consulting business serving beginning entrepreneurs. You add 150 new prospects to your database per month and close 5 of those thanks to your steady 3.3% conversion rate. Each of those new clients is worth $1,000 in revenue per month to you. The result is a $60,000 in new business per year.
All else staying the same, let’s say you’re able to maintain your current conversion rate and average value while you increase your number of new leads per month thanks to a new white paper campaign. This time, you get 250 new leads per month, convert 3.3% at $1,000 each. The result of this change gives you 8 clients per month and $96,000 in business per year.
Easy enough, right? Let’s look at the next lever, your conversion rate.
Higher Conversion Rate
The second growth lever in your business is your conversion rate. So let’s say that you start with that original consulting business serving beginning entrepreneurs. You pull in 150 new prospects to your database per month and close 5 of those thanks to your steady 3.3% conversion rate. Each of those new clients is worth $1,000 in revenue per month to you. The result is a $60,000 in new business per year.
Now let’s say that you increased your conversion rates. Say you tried a new email sequence that did a better job of indoctrinating. Or perhaps your sales team followed up a few more times. Whatever it is, let’s say that you were able to bump up the conversions of prospects to clients to 7%, giving you 10 sales instead of 5. And at $1,000 each, that’s $5,000 more in your pocket every month than you had before.
But what if you increased both the number of leads and the conversion rate? So now you have 250 leads converting at the more effective 7%… giving you 17 sales at $1,000 each, or $17,000 per month (that’s $204,000 annually compared to your previous $60,000).
Now, let’s crank that ratchet even more.
Increased Value Per Client
The final lever you can pull is the value per client. Let’s say that you have the original 150 leads and 3.3% conversion rate, for a total of 5 sales per month at $1,000 per new client. Let’s say that now, instead of getting $1,000 per client, you increase the value you deliver so that you can raise the price per client to $1,500. With everything else the same, you now earn $30,000 more per year than you did before.
But what if you changed all three? So now you have the increased 250 leads per month, becoming clients at the new 7% conversion rate, for $1,500 per new client. The result of these three minor tweaks is a cool $25,500 per month, an over 400% increase. All by making small shifts in key areas of your business.
That’s the power of the three growth levers at play in your business. And this is just a drop in the bucket compared to what you can do if you really know how to optimize leads, conversion rates, and average customer value.
And as long as you remember that growth can often come from small changes made at regular intervals, rather than big leaps all at once, you’ll do well. This is a core tenant of direct response marketing, and one you would do well to add to your mindset like a feather in your cap.
With that in mind, I’d like to offer you a free worksheet: “Business Growth Optimization”. In it, you’ll get spaces for calculating the effects growth in each of these three areas could have on your business. You’ll also get some tips for increasing each of the three. It’s yours free- simply click here to request your copy.